• The majority of our orders are usually dispatched within 1-2 working days. Some orders can take up to 5 days in the event of custom orders or stock shortages.
  • All goods are carefully handled and strongly packaged to withstand delivery.
  • All of our orders are shipped via trusted logistics partners like Fedex & DTDC unless our customer requests another logistics company with an extra cost to the customer.
  • We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
  • Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment and prevailing surcharge at the time
  • No cancellations accepted once the product is in transit and out for delivery.
  • Orders delivered to business & residential addresses but not to public places.
  • We use a third party for delivery and hence cannot be held responsible for failed or delayed delivery during festivals, public holidays and unforeseen circumstances + closures.